- A minimum number of tickets are guaranteed to be available from the CINETECA box office for screenings in the Official Section for Feature-length films and Shorts and Panorama of the Spanish Documentary 30 minutes before the start of each screening.
- Tickets for DOCUMENTAMADRID 14 are not numbered.
- Entrance to the cinema will not be permitted once the screening has started.
- Once a ticket has been purchased, it may not be changed or refunded, unless there is a change in programming or the screening is suspended by DocumentaMadrid 14.
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